1. Processing Time:
- Orders are typically processed within 1-2 business days after confirmation of payment. Processing times may vary during peak seasons or due to unforeseen circumstances.
2. Shipping Methods:
- We offer standard and expedited shipping options. The available shipping methods, delivery times, and associated costs are displayed during the checkout process. Customers can choose the option that best suits their needs.
3. Shipping Destinations:
- AV Books Store currently ships to India. If your location is not listed, please contact our customer support team at contact@avbooksstore.com to inquire about shipping availability.
4. Tracking Information:
- Once your order is shipped, you will receive an email with tracking information. This allows you to monitor the progress of your delivery.
5. Estimated Delivery Times:
- Estimated delivery times vary based on the shipping method selected and your location. Standard shipping generally takes 5-7 days, while expedited shipping may arrive sooner. Please note that these are estimates, and actual delivery times may vary.
6. Shipping Costs:
- Shipping costs are calculated based on the weight of your order, the selected shipping method, and your delivery address. The total shipping cost will be displayed during the checkout process.
7. Customs and Duties:
- For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their respective countries. AV Books Store is not responsible for delays or additional charges due to customs processes.
8. Delivery Issues:
- If you encounter any issues with the delivery of your order, please contact our customer support team at contact@avbooksstore.com for assistance. We will work to resolve the issue promptly.
9. Changes to the Policy:
- AV Books Store reserves the right to update or modify the Shipping and Delivery Policy at any time. Changes will be effective immediately upon posting to the Website.
10. Contact Information:
- If you have any questions or concerns about our Shipping and Delivery Policy, please contact our customer support team at contact@avbooksstore.com.